Privacy Policy

Effective date: February 5, 2026

This Privacy Policy explains how SoftRobot Sweden AB ("SoftRobot", "we", "us") collects and uses personal data when you visit or interact with Softrobot (the "Website") at https://softrobot.ai.

1) Who is responsible for your data (Controller)

SoftRobot Sweden AB

Address: Skolgatan 6, Sweden

Website: https://softrobot.ai

Contact: https://softrobot.ai/contact/

2) Scope

This policy applies to personal data processed through the Website and related communications. It does not cover third-party websites or services that may be linked from the Website.

3) Personal data we collect

We collect personal data in the following ways:

A. Information you provide

  • Name / username
  • Email address
  • Any information you include in messages you submit to us (for example via a contact form)

B. Information collected automatically

When you use the Website, we may collect limited technical information, such as:

  • IP address, device and browser type, operating system
  • Pages viewed, timestamps, referring page, and similar server log information

C. Cookies

We use cookies and/or web beacons to help the Website function properly (see Section 6).

We do not intentionally collect: phone numbers, mailing/billing addresses, payment card data, age, or passwords (based on your current setup).

4) How we use personal data

We use personal data to:

  • Operate and maintain the Website
  • Respond to inquiries and communicate with you about your request
  • Secure the Website (e.g., prevent abuse, debug, monitor reliability)
  • Comply with legal obligations and enforce our terms

5) Legal bases (GDPR)

If GDPR applies, we process personal data on these legal bases:

  • Legitimate interests (Article 6(1)(f)) – to operate, secure, and improve the Website, and to respond to inquiries
  • Contract / steps prior to entering a contract (Article 6(1)(b)) – when you request information or services and we need to respond
  • Consent (Article 6(1)(a)) – where required for non-essential cookies or similar technologies

6) Cookies and similar technologies

We use cookies and similar technologies primarily for essential functionality and security. We do not use cookies for:

  • digital analytics tracking (e.g., Google Analytics)
  • advertising
  • retargeting
  • Facebook Pixel

Managing cookies: You can control cookies through your browser settings. If you disable cookies, parts of the Website may not work properly.

7) Sharing and disclosure

We do not sell your personal data.

We may share personal data with:

  • Service providers (processors) that help us run the Website (e.g., hosting, email delivery for responding to inquiries, security tools). They may only process data on our instructions.
  • Authorities or advisors when required by law or to protect rights, safety, and security.

8) International transfers

We may use service providers that process data outside the EU/EEA. Where this occurs, we use appropriate safeguards such as EU Standard Contractual Clauses or another lawful transfer mechanism.

9) Data retention

We keep personal data only as long as necessary for the purposes described above:

  • Inquiry/contact data is typically retained as long as needed to handle and follow up on the request, then deleted or anonymized unless required for legal reasons.
  • Server logs are kept for a limited period for security and troubleshooting.

10) Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, but we work to protect your information.

11) Children

The Website is not offered to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

12) Your rights (GDPR)

If GDPR applies, you may have the right to:

  • request access to your data
  • request rectification or erasure
  • request restriction of processing
  • object to processing based on legitimate interests
  • request data portability
  • withdraw consent (where processing is based on consent)

To exercise rights, contact us via https://softrobot.ai/contact/.

You also have the right to lodge a complaint with your supervisory authority. In Sweden, this is the Swedish Authority for Privacy Protection (IMY).

13) Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the effective date above.